Uber will soon allow users in India to book a ride via WhatsApp, the company said, announcing a partnership with the Meta Platforms-owned messaging service.
A global first for the ride-hailing giant, users can book an Uber ride by sending a message to the Uber WhatsApp chatbot, instead of downloading the app.
This partnership will allow users to register on Uber, book a ride, and get a trip receipt, all within WhatsApp. This service is currently available for Uber riders in Lucknow as a part of a pilot, a press release said.
“Starting this week, we are rolling out a new service that gives people the option to book an Uber ride via an official Uber WhatsApp chatbot,” Uber said in a blog post.
Uber has been operating in the Asian country for the past eight years and is now available in 100 cities.
“Riders will no longer need to download or use the Uber app. Everything from user registration, booking a ride, and getting a trip receipt will be managed within the WhatsApp chat interface,” Uber added.
Want more news? Subscribe to CPI’s free daily newsletter for more headlines and updates on antitrust developments around the world.
